Privacy Policy

1. Data Protection at a Glance – General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data by which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.

Data collection on this website
Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Notice of Responsible Entity” in this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, by you providing it to us. This can include data you enter into a contact form.

Other data is collected automatically or after your consent when visiting the website through our IT systems. These are mainly technical data (e.g., internet browser, operating system, or time of page visit). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders, or other service inquiries.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this purpose, as well as for further questions on the topic of data protection, you can contact us at any time.

Analysis tools and third-party tools

When visiting this website, your surfing behavior can be statistically evaluated. This is primarily done using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the contents of our website with the following provider:

WIX

The provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter “WIX”).

WIX is a tool for creating and hosting websites. When you visit our website, user behavior, visitor sources, the region of website visitors, and visitor numbers are analyzed with the help of WIX. WIX stores cookies on your browser that are necessary for displaying the website and ensuring security (necessary cookies).

The data collected via WIX may be stored on various servers worldwide. WIX servers are located, among others, in the USA.

Details can be found in the WIX privacy policy: https://de.wix.com/about/privacy.

Data transfers to the USA and other third countries are based, according to WIX, on the Standard Contractual Clauses of the EU Commission or comparable safeguards according to Art. 46 GDPR. Details can be found here: https://de.wix.com/about/privacy-dpa-users.

The use of WIX is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable possible presentation of our website. If corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at: https://www.dataprivacyframework.gov/participant/5626.

3. General Information and Mandatory Information on Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data are data by which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g., when communicating by e-mail) can have security gaps. Complete protection of data from access by third parties is not possible.

Notice of the responsible entity

The responsible entity for data processing on this website is:

Ilias Pappas
Geibelstrasse 16, 76185, Karlsruhe
Phone: 015141221860
E-Mail: info@digiherz.de

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you make a legitimate deletion request or revoke consent for data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion occurs after these reasons no longer apply.

General information on the legal basis of data processing on this website

If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing also takes place based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing also takes place based on § 25(1) TDDDG. Consent can be revoked at any time. If your data is required to fulfill a contract or to carry out pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data if it is necessary to comply with a legal obligation based on Art. 6(1)(c) GDPR. Data processing can also be carried out on the basis of our legitimate interest under Art. 6(1)(f) GDPR. The respective applicable legal bases are described in the following sections of this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external parties. In some cases, this also requires transferring personal data to these external parties. We only pass personal data to external parties if this is necessary to fulfill a contract, if we are legally obliged to do so (e.g., passing data to tax authorities), if we have a legitimate interest under Art. 6(1)(f) GDPR in the transfer, or if another legal basis permits data transfer. When using processors, we only transfer personal customer data on the basis of a valid order processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent already given at any time. The legality of the data processing carried out up to the point of revocation remains unaffected.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH PURPOSES; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or the place of the alleged violation. This right exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract in a commonly used, machine-readable format and to transmit it to yourself or a third party. If you request direct transfer to another controller, this will only be done to the extent technically feasible.

Access, correction, and deletion

You have the right, under applicable legal provisions, to obtain free information about your stored personal data, their origin, recipients, and the purpose of data processing, and, if applicable, the right to correct or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of processing of your personal data. For this purpose, you can contact us at any time. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. During the verification period, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request restriction of processing instead of deletion.
If we no longer need your personal data, but you need them to assert, exercise, or defend legal claims, you have the right to request restriction of processing instead of deletion.
If you have lodged an objection under Art. 21(1) GDPR, a balance must be made between your and our interests. As long as it is not yet clear whose interests prevail, you have the right to request restriction of processing of your personal data.

If you have restricted the processing of your personal data, this data may only be processed – apart from storage – with your consent or for asserting, exercising, or defending legal claims, or to protect the rights of another natural or legal person, or for important reasons of public interest of the European Union or a member state.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. An encrypted connection can be recognized by the address line of the browser changing from “http://” to “https://” and by the lock icon in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website – Cookies

Our websites use so-called “cookies.” Cookies are small data packages and do not cause any damage to your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies can come from us (first-party cookies) or from third parties (so-called third-party cookies). Third-party cookies enable the integration of certain services from third parties within websites (e.g., cookies for payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., shopping cart function or video display). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are required for electronic communication, for providing certain functions requested by you (e.g., shopping cart), or for optimizing the website (e.g., measuring web audience) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to provide its services technically error-free and optimized. If consent for the storage of cookies and comparable recognition technologies is requested, processing is carried out exclusively based on this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and enable automatic deletion of cookies when closing the browser. Disabling cookies may restrict the functionality of this website.

Which cookies and services are used on this website can be found in this privacy policy.

Contact Form

If you send inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, are stored with us for the purpose of processing the inquiry and in case of follow-up questions. These data are not passed on without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or required for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested; consent can be revoked at any time.

The data you enter in the contact form remain with us until you request deletion, revoke consent for storage, or the purpose for storing the data ceases (e.g., after your inquiry has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Inquiry via e-mail, telephone, or fax

If you contact us by e-mail, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), is stored and processed to handle your request. These data are not passed on without your consent.

The data you send us via contact inquiries remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data ceases (e.g., after your inquiry has been processed). Mandatory legal provisions – especially statutory retention periods – remain unaffected.

5. Social Media – Instagram

This website includes features of the Instagram service. These functions are offered by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

If the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website with your Instagram profile by clicking the Instagram button. Instagram can thereby associate the visit of this website with your user account. We point out that, as the provider of the pages, we do not receive any information about the content of the data transmitted or its use by Instagram.

Use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

If personal data is collected on our website via the tool described here and transmitted to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited exclusively to the collection of data and its transmission to Facebook or Instagram. Subsequent processing by Facebook or Instagram is not part of the joint responsibility. Our joint obligations are recorded in a joint processing agreement.

The wording of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy information when using the Facebook or Instagram tool and for implementing the tool on our website in compliance with data protection laws. Facebook is responsible for the data security of Facebook and Instagram products. Data subjects’ rights (e.g., requests for information) regarding data processed by Facebook or Instagram can be exercised directly with Facebook. If you assert your rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://privacycenter.instagram.com/policy/, and https://de-de.facebook.com/help/566994660333381.

Further information can be found in the Instagram privacy policy: https://privacycenter.instagram.com/policy/.

6. Newsletter – Newsletter Data

If you wish to receive the newsletter offered on the website, we require your e-mail address and information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data are not collected or only on a voluntary basis. This data is used exclusively for sending the requested information and is not passed on to third parties.

Processing of the data entered in the newsletter registration form takes place exclusively based on your consent (Art. 6(1)(a) GDPR). Consent given for the storage of data, e-mail address, and its use for sending the newsletter can be revoked at any time, e.g., via the “unsubscribe” link in the newsletter. The legality of the data processing already carried out remains unaffected by revocation.

The data you provide to us for newsletter subscription is stored with us until you unsubscribe from the newsletter or the newsletter service provider and is deleted from the newsletter distribution list after unsubscription or if the purpose ceases. We reserve the right to delete or block e-mail addresses from our newsletter list at our discretion within our legitimate interest under Art. 6(1)(f) GDPR. Data stored for other purposes remain unaffected.

After unsubscribing from the newsletter distribution list, your e-mail address may be stored on a blacklist by us or the newsletter service provider, if necessary to prevent future mailings. Data from the blacklist is only used for this purpose and not combined with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Blacklist storage is not time-limited. You can object to storage if your interests outweigh our legitimate interest.